Monday, July 13, 2009


Weight Watchers of Alberta pisses me off. They're closing my meeting location (the second time this has happened to me), and they're making it more difficult and farther to go to see my fabulous leader, Faye. She doesn't get the Saturday morning meeting and I'm a morning WI girl. Grrr.

So I write the big wigs in Edmonton a letter voicing my concerns. I get drivel in return. So I write another letter, since they obviously missed the point in my first email. I pointed out that two transfers, over 30 minutes on transit plus walking time is not very convenient for me. In return, she emails me transit itineraries starting from the downtown location.

OK, maybe it's just me, but where the hell did she get the idea that I lived at their downtown location?! Dontchya think they would've noticed me?


I asked about feasibility studies of closing locations and opening new ones as well as tracking members that they lose when they close locations. I also asked how many members are required to start a new meeting. This was her response:

We take the matter of closing a meeting very seriously indeed, and do consider all the ramifications before doing so. I can’t say exactly how many members would be required, as we do not ask members to commit to attending for any specified period of time. As you know, there is no contract to sign, and members can quit at any time.

Is it just me, or is she telling me (as a WW employee) to quit??

H =)


Vanessa (Last Night's Leftovers) said...

Oh, wow. Super helpful hey?

Fatinah said...

which location were you at?

I know one of the reasons they are closing Capital Hill (just off of 14th Street on 19th ave I think) is because of the parking issues. With people having to pay for parking, they have noticed that people are no longer staying for the meetings - they are running in to weigh and leaving.

You're right though, that wasn't a very good response. I do not think she was trying to get you to quit though.... at least I really hope she wasn't!